Terms and Conditions

The website describes Arab Lab's service lines, the partner manufacturers it represents and the kinds of laboratory problems their products address. It is general information to help you decide whether to contact us. It is not technical advice for a specific application, a regulatory opinion, or a specification you should rely on for validation, procurement or compliance decisions.

Product availability, specifications and the territories in which Arab Lab represents a given manufacturer can change. Confirm current details with us before relying on them. Where the site and a manufacturer's own documentation differ, the manufacturer's documentation applies.

We take care to keep the site accurate, but we do not promise that it is complete, current or free of errors.

Sending a quote request or a service request through the site is an enquiry, not an order. It does not create a contract, reserve stock or commit either party to anything. A binding agreement arises only when Arab Lab issues a written quotation and you accept it, or when a purchase order is accepted in writing.

Please give accurate contact details so that we can respond, and do not submit information you are not entitled to share.

The text, layout, graphics and code of this website belong to Arab Lab Scientific Equipment L.L.C. or are used with permission. You may view and print pages for your own reference and share links to them. You may not copy, republish or reuse the content commercially without our written permission.

Eppendorf, Parker, Lonza, Promicol, PMM, CPC Biotech, Tailin and the other product and company names that appear on the site are trademarks of their respective owners. They appear here to identify the manufacturers Arab Lab represents and do not imply that those owners endorse this website. Nothing on the site grants any right to use them.

• Do not use the contact forms to send unsolicited marketing, abusive content or material that infringes anyone's rights.
• Do not attempt to probe, disrupt or gain unauthorised access to the site or its infrastructure, or to submit automated traffic to it.
• Do not misrepresent who you are or who you act for when contacting us.

The site links to the websites of partner manufacturers and other third parties. Those sites are independent of Arab Lab; we do not control their content or their handling of your data, and a link is not an endorsement. Their own terms and privacy policies apply when you visit them.

The website is provided as it stands. To the extent the law allows, Arab Lab excludes all warranties about the site and will not be liable for any loss arising from your use of it or your reliance on its content, including loss of business, data or profit, or for the site being unavailable.

Nothing in these terms limits liability that cannot be limited by law, and nothing here affects the terms, warranties and remedies set out in a written supply or service agreement with Arab Lab.

How we handle personal information submitted through the site is explained in our Privacy Policy, and the Data Collection page lists exactly what is gathered and why. Both form part of these terms.

We may revise these terms at any time by updating this page. Continued use of the site after a change means you accept the revised terms.

These terms are governed by the laws of the United Arab Emirates, and the courts of the Emirate of Ras Al Khaimah have jurisdiction over any dispute about the website itself. Disputes about an order or service are dealt with under the agreement for that order.

Questions about these terms: info@arablab-scientific.com, or by post to Arab Lab Scientific Equipment L.L.C., 408, Julphar Tower, Al Hisn Road, Ras Al Khaimah, UAE.